BUMF

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Privacy Policy

Bumf Privacy Policy

Last Updated: February 6, 2026

1. Introduction

Bumf ("we," "our," or "the app") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you use the Bumf mobile application and related services.

By installing and using Bumf, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following categories of data:

Personal Information

Full name, mobile number, email address, profile photo (optional), and user role (Customer, Meal Provider, Rider).

Transaction Information

Orders, bookings, selected payment method (GCash or Cash on Delivery), and delivery history.

Note: Bumf does not collect or store GCash account numbers, PINs, or passwords.

Location Data

Approximate location for delivery matching, pickup and drop-off points.

Location is collected only while the app is active or required for services.

Messages & Communication

  • In-app messages between customers, providers, and riders.
  • These are stored temporarily and monitored only for safety, fraud prevention, and compliance.

Device Information

Basic technical data (device type, OS version, app usage logs) for performance and troubleshooting.

3. How We Use Your Information

We use your data to:

  • Facilitate food ordering and delivery (once providers are registered).
  • Enable errand services (Pasuyo, Pabili, Pasabuy) and pick-up/drop-off.
  • Match riders with bookings.
  • Display nearby meals and providers.
  • Improve app performance and user experience.
  • Prevent fraud and illegal activities.
  • Comply with legal requirements.

4. Data Sharing

We do not sell or rent your personal data. We may share limited data only with:

  • Riders: For delivery and errand fulfillment.
  • Meal Providers: For order processing.
  • Third-Party Services: Analytics, crash reporting, or cloud hosting providers (only non-sensitive data, anonymized where possible).

5. Data Retention

  • Personal and transaction data is retained as long as your account is active.
  • Delivery and errand history may be stored for up to 12 months for service records.
  • Messages are stored for 90 days then deleted.
  • You may request deletion of your account and associated data at any time.

6. Data Security

We use industry-standard security measures, including:

  • Encryption in transit (HTTPS)
  • Encrypted storage for sensitive data
  • Regular monitoring for unauthorized access

7. User Rights

You have the right to:

  • Access your data
  • Correct inaccurate information
  • Request account deletion

Requests can be made via the Bumf app or official support channels.

8. Children's Privacy

Bumf is not intended for users under 18 years old. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected in the app and on our official website.

10. Contact Us

For privacy concerns, contact us via: